Privacy Policy

Last Updated: August 31, 2026

This Privacy Policy explains how bgbdhz, operated by Crystal Nordic Solutions ApS, collects, uses, stores, processes, and shares personal information when you visit our online store, use our services, make a purchase, create an account, communicate with us, or otherwise interact with our website.

Our online store is powered by Shopify, which provides the technical e-commerce platform that enables us to offer our products and services online.

For purposes of applicable data protection laws, including the General Data Protection Regulation (“GDPR”), Crystal Nordic Solutions ApS is the data controller for personal information processed in connection with the operation of the bgbdhz online store, except where another party acts as an independent controller for its own processing activities.

1. Data Controller and Company Information

The online store bgbdhz is operated by:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

CVR Number: 4507231261
P-number: 1030661261
Registration Date: August 29, 2024
Country of Registration: Denmark

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

For questions regarding this Privacy Policy or the processing of your personal information, please contact us using the details above.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

• visit or browse our online store;
• purchase products;
• create or use a customer account;
• contact customer service;
• subscribe to marketing communications;
• request a return, refund, or exchange;
• interact with advertisements or promotional content;
• use website features, tools, or services; or
• otherwise communicate or interact with us.

If another policy specifically governs a particular processing activity, that specific policy may apply in addition to this Privacy Policy.

3. Personal Information We Collect

Depending on how you interact with our services, we may collect or process different categories of personal information.

These may include:

Contact Information

We may collect:

• full name;
• billing address;
• shipping address;
• postal code;
• city;
• country;
• telephone number; and
• email address.

Account Information

If customer account functionality is available, we may process:

• username;
• password or authentication information;
• account preferences;
• saved addresses;
• account settings; and
• account activity.

Order and Transaction Information

We may process information regarding:

• products viewed;
• products added to your cart;
• products purchased;
• order history;
• returns;
• refunds;
• exchanges;
• cancellations;
• transaction dates;
• transaction amounts; and
• order status.

Payment Information

Payment-related information may include:

• payment method;
• payment authorization status;
• transaction reference;
• billing information; and
• other information required to process or confirm payment.

Payment card information may be processed directly by Shopify or independent payment service providers.

We do not necessarily receive or store complete payment card information ourselves.

Communications

If you contact us, we may process:

• your name;
• email address;
• telephone number;
• order number;
• message content;
• attachments;
• customer service history; and
• other information you choose to provide.

Device and Technical Information

We may automatically receive certain technical information, including:

• IP address;
• browser type;
• device type;
• operating system;
• network information;
• device identifiers;
• cookie identifiers;
• approximate location derived from IP address; and
• technical interaction information.

Website Usage Information

We may collect information about how visitors use our website, including:

• pages visited;
• products viewed;
• links clicked;
• shopping cart activity;
• browsing behavior;
• referring website;
• session information; and
• interaction with store features.

The original policy also provides for the collection of contact, financial, account, transaction, communication, device, and usage information depending on the customer's interaction with the store.

4. Sources of Personal Information

We may collect personal information from several sources.

Directly From You

For example, when you:

• make a purchase;
• create an account;
• contact customer service;
• subscribe to communications;
• request a return or refund; or
• otherwise provide information to us.

Automatically Through Our Website

Certain information may be collected automatically through:

• cookies;
• pixels;
• server logs;
• analytics technologies; and
• similar technologies.

Service Providers

We may receive information from service providers that assist us with functions such as:

• payments;
• order processing;
• website hosting;
• analytics;
• customer support;
• shipping; and
• fraud prevention.

Business and Marketing Partners

Where permitted by law, we may receive information from advertising, analytics, or marketing partners.

These categories correspond to the sources identified in the original policy, including direct collection, automated collection, service providers, partners, and other third parties.

5. How We Use Personal Information

We may use personal information for the following purposes.

Providing and Operating Our Services

We may process information to:

• process purchases;
• manage customer accounts;
• confirm orders;
• process payments;
• prepare orders;
• arrange shipping;
• provide tracking information;
• process returns;
• process exchanges;
• process refunds;
• respond to customer service requests; and
• provide other services requested by you.

Personalizing and Improving Our Store

We may use information to:

• remember customer preferences;
• improve website functionality;
• understand customer interests;
• recommend relevant products;
• improve our products and services; and
• improve the customer shopping experience.

Customer Communication

We may use contact information to send:

• order confirmations;
• shipping notifications;
• account notifications;
• refund notifications;
• customer service responses;
• security communications; and
• other transactional messages.

Marketing and Advertising

Where permitted by law, we may use personal information to:

• send promotional emails;
• send marketing communications;
• provide product recommendations;
• measure advertising effectiveness; and
• display advertisements that may be more relevant to customers.

Where consent is required, we will rely on consent.

You may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the relevant communication.

Security and Fraud Prevention

We may process information to:

• authenticate customers;
• detect suspicious transactions;
• prevent fraud;
• protect accounts;
• investigate unauthorized activity;
• maintain website security; and
• protect customers and our business.

Legal Compliance

We may process information where necessary to:

• comply with applicable law;
• comply with tax or accounting obligations;
• respond to lawful government requests;
• enforce contractual rights;
• investigate disputes;
• establish or defend legal claims; and
• cooperate with lawful regulatory processes.

The source policy similarly identifies service provision, personalization, marketing, fraud prevention, customer communication, and legal compliance as processing purposes.

6. Legal Bases for Processing Under GDPR

Where the GDPR or similar European data protection legislation applies, we rely on one or more lawful bases.

Performance of a Contract

We may process information where necessary to:

• process an order;
• receive payment;
• deliver products;
• provide customer service;
• process returns; or
• provide refunds.

Legitimate Interests

We may rely on legitimate interests where appropriate, including for:

• fraud prevention;
• security;
• website improvement;
• customer service;
• business administration; and
• protecting our legal rights.

We balance these interests against your privacy rights.

Consent

We may rely on consent for activities such as certain:

• marketing communications;
• advertising technologies; and
• non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time.

Legal Obligations

We may process information where necessary to comply with:

• accounting requirements;
• tax requirements;
• consumer protection obligations;
• regulatory requirements; or
• other legal obligations.

7. Payment Processing

Payments may be processed through Shopify and/or independent payment providers.

Payment providers may collect and process information necessary to:

• authorize payment;
• prevent fraud;
• complete transactions;
• process refunds; and
• comply with financial regulations.

Their processing may also be subject to their own privacy policies.

8. Order Processing and Fulfillment

We use personal information to process and fulfill orders.

This may require sharing relevant information with:

• Shopify;
• payment processors;
• fulfillment providers;
• warehouses;
• shipping carriers; and
• customer service providers.

Information shared will generally be limited to what is reasonably necessary to provide the relevant service.

9. Sharing Personal Information

We may share personal information with third parties where reasonably necessary for legitimate business or legal purposes.

Recipients may include:

• Shopify;
• payment processors;
• shipping companies;
• fulfillment providers;
• cloud hosting providers;
• IT service providers;
• analytics providers;
• customer support providers;
• advertising partners;
• professional advisers; and
• government or regulatory authorities where legally required.

We may also share personal information in connection with a merger, acquisition, restructuring, financing, insolvency, or other business transaction, subject to applicable law.

The original policy specifically provides for disclosures to Shopify, suppliers, marketing partners, affiliates, and parties involved in legal or corporate transactions.

10. Shopify

Our online store is hosted by Shopify.

Shopify may process information relating to your access to and use of our store to provide, secure, maintain, and improve its services.

Information submitted through our store may therefore be transferred to or processed by Shopify and certain service providers in countries outside your country of residence.

Shopify may also act as an independent controller for certain processing activities connected with its own platform services.

The source policy expressly states that Shopify hosts the services and may process customer information in connection with store operation and enhanced Shopify functionality.

11. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

These technologies may be used for:

• essential store functionality;
• shopping cart functionality;
• login functionality;
• security;
• customer preferences;
• analytics;
• performance measurement; and
• advertising.

Where required by law, non-essential cookies will only be used after obtaining appropriate consent.

You may also manage certain cookie preferences through your browser or available cookie controls.

12. Marketing Communications

If you subscribe to marketing communications, we may send promotional messages about:

• products;
• store updates;
• new products;
• offers; or
• other relevant commercial information.

You may unsubscribe at any time using the unsubscribe option included in applicable marketing communications.

Unsubscribing from promotional communications does not prevent us from sending necessary transactional messages concerning your orders, account, refunds, or security.

13. Third-Party Websites and Links

Our website may contain links to external websites or online platforms operated independently by third parties.

We do not control those third parties.

If you follow an external link, your information will be subject to the privacy practices of that third party.

We recommend reviewing the applicable privacy and security policies before submitting personal information.

The original policy contains the same general limitation regarding independently operated third-party websites and services.

14. Children's Privacy

Our services are not intended for children who do not have the legal capacity to use the services under applicable law.

We do not knowingly seek to collect personal information from children below the applicable legal age.

If you are a parent or guardian and believe that a child has provided personal information to us improperly, please contact us so that we can review and, where appropriate, delete the relevant information.

The source policy also states that the services are not intended for children and that personal information from children is not knowingly collected.

15. Data Security

We use reasonable administrative, organizational, and technical measures intended to protect personal information.

However, no method of internet transmission, electronic storage, or security protection can guarantee absolute security.

Customers should avoid sending sensitive or confidential information through unsecured communication channels.

This limitation is also stated in the source policy.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including where required to:

• fulfill orders;
• maintain accounts;
• provide customer service;
• comply with accounting requirements;
• comply with tax obligations;
• resolve disputes;
• prevent fraud;
• enforce agreements; and
• comply with applicable law.

Retention periods may vary depending on the type of information and the purpose of processing.

17. Your Data Protection Rights

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include:

• the right of access;
• the right to correction;
• the right to deletion;
• the right to restriction of processing;
• the right to object to processing;
• the right to data portability;
• the right to withdraw consent; and
• the right to complain to an appropriate data protection authority.

The source policy expressly includes access, deletion, correction, portability, objection, restriction, and withdrawal-of-consent rights.

18. Exercising Your Rights

To exercise an applicable privacy right, contact us at:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

We may need to verify your identity before processing certain requests where permitted or required by law.

We will not discriminate against you for exercising lawful data protection rights.

19. Marketing Preferences

You may opt out of promotional email communications at any time by using the unsubscribe mechanism included in the relevant email.

Even after opting out of marketing communications, we may continue to send non-promotional communications necessary for:

• orders;
• account administration;
• security;
• delivery;
• refunds; and
• customer service.

20. Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before the consent was withdrawn.

21. International Data Transfers

Because we use Shopify and other international technology and service providers, personal information may be processed outside your country of residence.

Where personal information is transferred outside the European Economic Area and applicable law requires additional safeguards, appropriate transfer mechanisms may be used.

These may include:

• European Commission Standard Contractual Clauses;
• adequacy decisions; or
• other legally recognized transfer safeguards.

The original policy also provides for international transfers using recognized mechanisms such as Standard Contractual Clauses where required.

22. Complaints

If you have concerns regarding how we process your personal information, please contact us first:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

You may also have the right to lodge a complaint with your local data protection supervisory authority.

For customers in Denmark, the relevant supervisory authority is generally the Danish Data Protection Authority where applicable.

The source policy confirms that users may complain about privacy practices and may have the right to contact the relevant supervisory authority.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• our business operations;
• website functionality;
• service providers;
• data processing practices;
• applicable laws; or
• regulatory requirements.

When changes are made, we will publish the revised policy and update the Last Updated date.

Where required by applicable law, additional notice may be provided.

24. Contact Us

If you have questions regarding:

• this Privacy Policy;
• our privacy practices;
• personal information we hold about you; or
• your applicable data protection rights,

please contact:

Crystal Nordic Solutions ApS

C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

CVR Number: 4507231261
P-number: 1030661261
Registration Date: August 29, 2024

Store Name: bgbdhz
Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52