Kontaktinformation

Company and Contact Information

Last Updated: August 31, 2026

Welcome to bgbdhz.

This page provides the official business and contact information for the company operating the bgbdhz online store.

If you have questions regarding our products, orders, payments, shipping, delivery, tracking, returns, refunds, privacy, or other customer service matters, please contact us using the information provided below.

1. Store Information

Trade Name / Store Name: bgbdhz
Legal Company Name: Crystal Nordic Solutions ApS
Company Form: ApS
Country of Registration: Denmark
Registration Date: August 29, 2024

The customer-facing trade name of our online store is bgbdhz.

The legal entity responsible for operating the bgbdhz online store is Crystal Nordic Solutions ApS.

2. Company Registration Information

Our company registration information is:

Legal Company Name: Crystal Nordic Solutions ApS
Company Form: ApS
CVR Number / Business Registration Number: 4507231261
P-number: 1030661261
Registration Date: August 29, 2024
Country of Registration: Denmark

The company is registered in Denmark.

3. Registered Business Address

Our registered business address is:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

This address is provided as our stated business address.

Customers wishing to return a product should first review our Return and Refund Policy and contact us before sending any product.

Please follow the applicable return instructions before shipping a return.

4. Contact Information

Customers may contact us by email or telephone.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

For written correspondence, our address is:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

We aim to respond to legitimate customer inquiries within a reasonable period.

If your inquiry concerns an existing order, please include your order number so that we can identify your purchase and assist you efficiently.

5. Customer Service

You may contact our customer service team regarding:

  • product information;

  • product specifications;

  • existing orders;

  • order confirmations;

  • payment questions;

  • shipping;

  • delivery;

  • tracking;

  • delivery delays;

  • missing packages;

  • damaged packages;

  • order changes;

  • order cancellations;

  • returns;

  • exchanges;

  • refunds;

  • damaged products;

  • defective products;

  • incorrect products;

  • incomplete orders;

  • privacy questions; and

  • other matters concerning the bgbdhz online store.

Customer Service Email: lakysakein790@gmail.com
Customer Service Phone: +45 43 76 19 52

6. Product Questions

If you have questions about a product before placing an order, please contact us.

When contacting us about a product, please provide the product name or other information that helps us identify the product.

Where available, we may assist with questions concerning:

  • product features;

  • specifications;

  • included components;

  • general compatibility;

  • product information; and

  • other information displayed on the relevant product page.

Please review the applicable product page carefully before completing your purchase.

7. Existing Orders

If you have already placed an order and require assistance, please provide:

  • your full name;

  • your order number;

  • the email address used for the order;

  • your tracking number, where applicable; and

  • a brief description of your inquiry.

Providing this information helps us locate your order and respond more efficiently.

8. Order Confirmations

After successfully placing an order, customers will normally receive an order confirmation using the email address provided during checkout.

Please ensure that your email address and other contact information are accurate before submitting your order.

If you believe you have successfully placed an order but have not received an order confirmation, please contact:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Please provide your name and any available order information.

9. Payment Questions

Available payment methods are displayed during checkout.

If you have questions regarding:

  • payment status;

  • unsuccessful payments;

  • payment confirmation;

  • duplicate payment concerns;

  • refund status; or

  • other transaction-related matters,

please contact us.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

For security reasons, please do not send complete payment card details, passwords, or other unnecessary sensitive financial information by email.

10. Shipping and Delivery

Information concerning shipping and delivery is available in our Shipping Policy.

Our Shipping Policy provides information concerning:

  • available shipping destinations;

  • shipping fees;

  • order processing times;

  • estimated shipping times;

  • estimated total delivery times;

  • shipping carriers;

  • tracking;

  • delivery delays;

  • missing packages;

  • customs procedures; and

  • other delivery-related matters.

For questions regarding a specific shipment, please contact:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Please include your order number and tracking number, where available.

11. Package Tracking

Where tracking is available, tracking information will normally be provided after your order has been dispatched.

If your tracking information has not updated within a reasonable period, please contact us.

When contacting us regarding tracking, please provide:

  • your order number; and

  • your tracking number.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

12. Delivery Problems

If your package is significantly delayed, appears to be lost, or has another delivery-related problem, please contact us.

We may review available information including:

  • tracking information;

  • carrier updates;

  • shipping address;

  • delivery status; and

  • other relevant shipment information.

Where appropriate, we may cooperate with the relevant carrier to investigate the issue.

Nothing in this section limits mandatory consumer rights available under applicable law.

13. Returns and Refunds

Detailed information regarding returns, exchanges, and refunds is available in our Return and Refund Policy.

This policy may include information regarding:

  • return periods;

  • return eligibility;

  • statutory withdrawal rights;

  • return conditions;

  • return shipping costs;

  • damaged products;

  • defective products;

  • incorrect products;

  • exchanges;

  • refunds; and

  • refund processing.

If you wish to request a return, please contact us before sending the product.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Please include your order number and a brief explanation of your return request.

14. Damaged, Defective, or Incorrect Products

If you receive a product that is:

  • damaged;

  • defective;

  • incorrect;

  • incomplete; or

  • materially different from what you ordered,

please contact us promptly.

Please provide:

  • your order number;

  • a description of the issue;

  • photographs of the product, where appropriate; and

  • photographs of the packaging, where relevant.

Depending on the circumstances and applicable law, an appropriate remedy may include repair, replacement, exchange, price reduction, refund, or another legally required remedy.

15. Order Changes and Cancellations

If you wish to request an order change or cancellation, please contact us as quickly as possible.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Please include your order number.

We will make reasonable efforts to accommodate requests before shipment. However, changes or operational cancellation may no longer be possible once order processing or shipment has progressed.

If the order has already been dispatched, our Return and Refund Policy and applicable statutory consumer rights may apply.

16. Privacy and Personal Data

Information regarding how we collect, use, store, share, and otherwise process personal information is available in our Privacy Policy.

If you have questions concerning our processing of personal information or wish to exercise an applicable data protection right, please contact:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

For applicable data protection purposes, the relevant legal entity operating the store is:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

17. Terms of Service

Use of the bgbdhz online store and purchases made through the store are subject to our current Terms of Service and other applicable store policies.

Customers should review the applicable terms and policies before completing a purchase.

Nothing in our store policies is intended to exclude or restrict mandatory consumer rights that cannot legally be excluded.

18. Consumer Rights

Our store policies do not limit mandatory consumer protections available under applicable Danish or European Union law.

Depending on the circumstances, applicable rights may relate to:

  • product conformity;

  • defective products;

  • delivery;

  • delayed delivery;

  • statutory withdrawal;

  • returns;

  • refunds;

  • repair;

  • replacement; and

  • other statutory remedies.

Where a provision of one of our store policies conflicts with mandatory applicable consumer law, the mandatory legal provision will prevail.

19. Trade Name and Legal Operator

For transparency, customers should understand the distinction between our store name and legal company name.

Trade Name / Store Name: bgbdhz
Legal Operator: Crystal Nordic Solutions ApS

The name bgbdhz is used as the customer-facing name of the online store.

Crystal Nordic Solutions ApS is the legal company responsible for operating the store and handling customer transactions.

20. Business Registration Number

Our business registration information is:

CVR Number: 4507231261
P-number: 1030661261

The CVR number is used here as the company's stated Danish business registration number based on the company information provided for this page.

21. VAT Number

VAT Number: Not separately confirmed in the information provided for this page.

We do not publish or invent an unverified VAT number.

Where VAT registration information is required, the applicable number should correspond exactly to the company's official VAT registration information.

22. Physical Address

Our stated physical/registered business address is:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

Customers should not assume that a business address is automatically the appropriate address for every product return.

Please review our Return and Refund Policy and contact us before returning a product.

23. Written Correspondence

Written correspondence may be addressed to:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

For faster customer service, we recommend contacting us by email and including your order number where applicable.

Email: lakysakein790@gmail.com

24. Information to Include When Contacting Us

To help us process your inquiry efficiently, please provide relevant information.

For order-related inquiries, this normally includes:

  • your name;

  • order number;

  • email address used for the order;

  • tracking number, where applicable; and

  • a brief description of the issue.

For damaged, defective, or incorrect products, relevant photographs may also help us investigate the matter.

Please do not send passwords or complete payment card information.

25. Related Store Policies

Customers should also review our:

  • Terms of Service;

  • Privacy Policy;

  • Shipping Policy; and

  • Return and Refund Policy.

These policies contain additional information regarding purchases and use of the bgbdhz online store.

We aim to keep company, contact, shipping, return, and customer-service information consistent throughout our store.

26. Updates to Company Information

We may update this page if our:

  • company information;

  • registered address;

  • contact information;

  • store information; or

  • applicable legal information

changes.

The latest information published on our website should be reviewed together with our other applicable store policies.

27. General Business and Contact Information

Trade Name / Store Name: bgbdhz

Legal Company Name: Crystal Nordic Solutions ApS

Company Form: ApS

CVR Number / Business Registration Number: 4507231261

P-number: 1030661261

VAT Number: Not separately confirmed

Registration Date: August 29, 2024

Country of Registration: Denmark

Physical / Registered Address:
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

Email Address: lakysakein790@gmail.com

Phone Number: +45 43 76 19 52

For questions regarding products, orders, payments, shipping, delivery, returns, refunds, or other customer service matters, please contact us using the details above.

If your inquiry concerns an existing order, please include your order number so that we can identify your purchase and assist you efficiently.