AGB

Terms of Service

Last Updated: August 31, 2026

Welcome to bgbdhz.

These Terms of Service (“Terms”) govern your access to and use of the bgbdhz online store, website, products, services, information, features, and functionality (collectively, the “Services”).

The bgbdhz online store is operated by:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

CVR Number: 4507231261
P-number: 1030661261
Registration Date: August 29, 2024
Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Throughout these Terms, the words “we,” “us,” and “our” refer to Crystal Nordic Solutions ApS, operating the bgbdhz online store.

Our online store is powered by Shopify, which provides the technical e-commerce platform that enables us to offer our products and Services online.

By visiting, accessing, interacting with, or purchasing through our online store, you agree to these Terms and the policies referenced herein.

If you do not agree to these Terms, you should not use our Services.

Nothing in these Terms excludes, restricts, or limits mandatory rights available to consumers under applicable Danish or European Union law.

1. Company and Store Information

The online store is operated by:

Legal Company Name: Crystal Nordic Solutions ApS
Store Name: bgbdhz
Company Form: ApS
Country of Registration: Denmark
CVR Number: 4507231261
P-number: 1030661261
Registration Date: August 29, 2024

Registered Address:
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Crystal Nordic Solutions ApS is the legal entity responsible for operating the bgbdhz online store and for customer transactions made through the store, unless expressly stated otherwise.

2. Access and Customer Accounts

To use our Services and make purchases, you must have the legal capacity required under applicable law.

When creating an account, placing an order, or otherwise providing information through our Services, you agree to provide accurate, current, and complete information.

This may include:

  • your name;

  • email address;

  • telephone number;

  • billing address;

  • shipping address;

  • account information; and

  • payment information.

You are responsible for maintaining the confidentiality of your account credentials.

You may not transfer, sell, assign, or otherwise allow unauthorized persons to use your account.

If you believe your account has been accessed without authorization, please contact us.

3. Products and Product Information

We make reasonable efforts to provide accurate information concerning the products offered through our online store.

Product information may include:

  • descriptions;

  • specifications;

  • features;

  • dimensions;

  • materials;

  • included components;

  • compatibility information;

  • photographs;

  • availability; and

  • prices.

Customers should carefully review the applicable product page before placing an order.

We may update product descriptions or other information where reasonably necessary.

Nothing in this section affects statutory rights relating to products that are defective, incorrectly described, or otherwise non-conforming.

4. Product Images and Colors

We make reasonable efforts to display product images accurately.

However, actual colors and appearance may vary slightly because of factors including:

  • screen technology;

  • display settings;

  • browser settings;

  • device settings;

  • lighting conditions; and

  • normal manufacturing variations.

Minor visual differences do not affect any statutory rights you may have where a product materially differs from its description or does not conform to the purchase contract.

5. Product Availability

Products are offered subject to availability.

We may limit quantities or discontinue products where reasonably necessary.

If a product becomes unavailable after an order has been submitted and we cannot fulfill the order, we will contact you where appropriate.

If payment has already been collected for an order that cannot be fulfilled, the relevant amount will be refunded in accordance with applicable law.

6. Orders

When you submit an order through our online store, you make an offer to purchase the selected products.

After placing an order, you may receive an electronic confirmation acknowledging receipt of your order.

An order may be rejected or cancelled where reasonably necessary, including because of:

  • unavailable inventory;

  • unsuccessful payment;

  • obvious pricing errors;

  • incorrect product information;

  • suspected fraud;

  • incorrect or incomplete customer information;

  • delivery restrictions; or

  • circumstances that make fulfillment unlawful or impossible.

If we cancel an order after payment has been received, we will refund the relevant amount according to the original payment method or as otherwise required by applicable law.

7. Reviewing Your Order

Please review your order carefully before completing your purchase.

You should verify:

  • selected products;

  • product variants;

  • quantities;

  • prices;

  • billing information;

  • shipping information;

  • email address; and

  • telephone number.

If you notice an error after placing an order, please contact us promptly.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

We will make reasonable efforts to assist you, but changes may no longer be possible after processing or shipment has begun.

8. Prices

The applicable product price will be displayed through our online store and during checkout.

Prices and promotions may change from time to time.

The price applicable to an accepted order will generally be the price displayed when the order was submitted, subject to obvious errors and applicable law.

Any applicable mandatory charges will be presented in accordance with applicable requirements.

We do not intend to impose undisclosed mandatory charges after customers complete their purchase.

9. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through Shopify and/or independent payment service providers.

Payment providers may apply their own:

  • terms;

  • privacy policies;

  • security procedures; and

  • fraud-prevention measures.

If payment authorization is unsuccessful, we may be unable to process your order.

For security reasons, customers should never send complete payment card details to our customer service email.

10. Taxes and Other Charges

Any applicable:

  • taxes;

  • shipping charges;

  • duties;

  • import charges; or

  • other mandatory costs

will be handled according to applicable law and the information provided through our online store or checkout.

Customers should review the total amount displayed during checkout before submitting an order.

11. Shipping and Delivery

Orders are processed and delivered according to our current Shipping Policy and the information presented during checkout.

Our Shipping Policy provides information regarding matters such as:

  • available shipping destinations;

  • shipping charges;

  • processing times;

  • estimated transit times;

  • tracking;

  • delivery delays;

  • missing packages;

  • customs procedures; and

  • other delivery-related matters.

Delivery times may be estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Nothing in this section limits mandatory consumer rights concerning delivery.

12. Shipping Address

Customers are responsible for providing accurate and complete delivery information.

If you discover an error after placing an order, please contact:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

We will make reasonable efforts to correct an address before shipment where possible.

However, we cannot guarantee that an address can be changed once an order has entered processing or has been handed to a carrier.

13. Delivery Delays

Delivery may occasionally be affected by circumstances including:

  • carrier delays;

  • customs procedures;

  • public holidays;

  • weather conditions;

  • transportation disruption;

  • incorrect shipping information;

  • high order volumes; or

  • circumstances outside our reasonable control.

If your order is significantly delayed, please contact us so that we can review available shipping and tracking information.

Our responsibilities concerning delivery remain subject to mandatory applicable consumer law.

14. Returns and Refunds

Returns and refunds are governed by our separate Return and Refund Policy.

Customers should review that policy before requesting a return.

Return requirements may include:

  • contacting us before returning the product;

  • providing an order number;

  • meeting applicable return deadlines;

  • complying with applicable product-condition requirements; and

  • following the return instructions provided.

If you wish to request a return, contact:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Nothing in our voluntary return arrangements limits mandatory statutory consumer rights.

15. EU Right of Withdrawal

Consumers whose purchases fall within applicable EU distance-selling rules may generally have a statutory 14-day right of withdrawal, subject to applicable legal conditions and exceptions.

Where applicable, the withdrawal period generally begins when you, or a third party designated by you other than the carrier, receives the goods.

To exercise an applicable right of withdrawal, you must communicate your decision clearly within the applicable statutory period.

You may contact:

Crystal Nordic Solutions ApS
C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Any voluntary return period offered by our store is additional to, and does not replace or reduce, applicable statutory rights.

16. Damaged, Defective, or Incorrect Products

Please inspect your order after receiving it.

If a product is:

  • damaged;

  • defective;

  • incorrect;

  • incomplete; or

  • materially different from the product ordered,

please contact us promptly.

Please provide your order number, a description of the issue, and relevant photographs where appropriate.

Depending on the circumstances and applicable law, an appropriate remedy may include:

  • repair;

  • replacement;

  • exchange;

  • price reduction;

  • refund; or

  • another remedy required by law.

17. Order Cancellation

If you wish to cancel an order before shipment, please contact us as soon as possible:

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

Please include your order number.

We will make reasonable efforts to process cancellation requests before shipment.

If an order has already been shipped, cancellation may no longer be operationally possible and you may instead need to use the applicable return or statutory withdrawal procedure.

18. Intellectual Property

Content available through our Services may be protected by copyright, trademark, design, and other intellectual property rights.

This may include:

  • text;

  • photographs;

  • graphics;

  • product descriptions;

  • videos;

  • website designs;

  • logos;

  • icons; and

  • other content.

Such rights may belong to Crystal Nordic Solutions ApS, our licensors, Shopify, suppliers, or other applicable rights holders.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use protected materials without appropriate authorization except where permitted by applicable law.

19. bgbdhz Store Name and Content

The customer-facing store name is bgbdhz.

The legal company operating the store is Crystal Nordic Solutions ApS.

Use of the bgbdhz store name, website content, graphics, or other protected material does not grant customers ownership of or a license to intellectual property except to the limited extent necessary to use the Services for their intended purpose.

20. Optional and Third-Party Tools

Certain features or tools available through our website may be provided by independent third parties.

Such services may be subject to the third party's own:

  • terms of service;

  • privacy policies;

  • security procedures; and

  • other applicable conditions.

Your use of an independent third-party service may therefore create a separate relationship between you and that provider.

21. Third-Party Links

Our Services may contain links to independent third-party websites.

We do not control independent third-party websites or their content.

Before making a purchase or submitting personal information to a third-party website, you should review its applicable policies and terms.

We are not responsible for an independent third party beyond the extent required by applicable law.

22. Relationship With Shopify

The bgbdhz online store is powered by Shopify.

Shopify provides the technical e-commerce infrastructure that enables us to operate the online store and provide Services.

However, purchases made through our store are transactions between the customer and Crystal Nordic Solutions ApS, unless expressly stated otherwise.

Shopify is not the seller of the products offered by Crystal Nordic Solutions ApS through bgbdhz.

Certain personal information may be processed by Shopify in connection with its platform services as explained in our Privacy Policy and Shopify's applicable privacy documentation.

23. Privacy and Personal Information

Personal information collected through our Services is processed according to our Privacy Policy and applicable data protection law.

This may include information required for:

  • order processing;

  • payment;

  • shipping;

  • returns;

  • refunds;

  • customer service;

  • account administration;

  • fraud prevention; and

  • security.

Please review our Privacy Policy for further information concerning personal information and applicable data protection rights.

24. Reviews and Feedback

If you submit a review, comment, suggestion, photograph, or other feedback, you must have the right to provide that content.

Your content must not:

  • violate applicable law;

  • infringe third-party rights;

  • contain malicious software;

  • contain unlawful material;

  • intentionally mislead other customers; or

  • contain knowingly false information.

We may moderate or remove submitted content where reasonably necessary and permitted by applicable law.

We do not require customers to provide only positive reviews.

25. Errors, Inaccuracies, and Omissions

Despite reasonable efforts to keep information accurate, our website may occasionally contain errors or omissions concerning:

  • product descriptions;

  • specifications;

  • prices;

  • promotions;

  • availability;

  • shipping costs; or

  • estimated delivery times.

We may correct inaccurate information when identified.

Where an error materially affects an order already submitted, the matter will be handled according to applicable consumer protection law.

26. Prohibited Uses

You may use our Services only for lawful purposes.

You may not use our website or Services to:

  • commit or attempt fraud;

  • distribute viruses or malicious code;

  • engage in phishing or spam;

  • unlawfully collect personal information;

  • infringe intellectual property rights;

  • impersonate another person;

  • provide deliberately false or misleading information;

  • gain unauthorized access to accounts or systems;

  • circumvent website security measures; or

  • otherwise violate applicable law.

We may restrict or suspend access where reasonably necessary to protect our customers, business, website, or legal rights.

27. Service Availability

We aim to maintain reasonable availability of our online store.

However, the Services may occasionally be unavailable because of:

  • maintenance;

  • technical problems;

  • hosting interruptions;

  • security incidents;

  • network problems; or

  • circumstances outside our reasonable control.

Nothing in this section excludes rights or liabilities that cannot legally be excluded.

28. Disclaimer and Consumer Guarantees

We aim to provide accurate information and reliable Services.

However, we cannot guarantee that every website function will always operate without interruption or technical error.

Any disclaimer contained in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory statutory guarantees, remedies, or consumer rights that cannot legally be excluded.

29. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms limits:

  • mandatory consumer rights;

  • liability that cannot legally be excluded;

  • statutory rights concerning defective or non-conforming goods; or

  • other remedies that cannot legally be restricted.

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses that were not reasonably foreseeable when the relevant contract was entered into.

30. Statutory Consumer Rights

These Terms are not intended to limit mandatory consumer rights under applicable Danish or European Union consumer protection law.

Depending on the circumstances, these rights may relate to:

  • product conformity;

  • defective products;

  • delivery;

  • non-delivery;

  • statutory withdrawal;

  • cancellation;

  • returns;

  • refunds;

  • repair;

  • replacement; and

  • other statutory remedies.

Where any provision of these Terms conflicts with mandatory applicable law, mandatory law will prevail.

31. Termination and Suspension

We may restrict or suspend access to the Services where reasonably necessary because of:

  • material violation of these Terms;

  • fraudulent activity;

  • unlawful activity;

  • security threats; or

  • abuse of our Services.

Termination or suspension does not remove rights or obligations that arose before termination where those rights or obligations remain applicable.

32. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the relevant provision will be limited or interpreted to the extent necessary and permitted by applicable law.

The remaining provisions will continue to apply.

33. No Waiver

Our failure to immediately exercise or enforce a right under these Terms does not necessarily constitute a waiver of that right.

34. Entire Agreement

These Terms, together with the policies referenced herein and other applicable information presented during checkout, constitute the applicable terms governing your use of our Services and purchases through our online store.

Nothing in this section overrides mandatory rights that apply under applicable law.

35. Governing Law

These Terms and purchases made through the bgbdhz online store are governed by and interpreted in accordance with Danish law, subject to mandatory consumer protection rules.

If you are a consumer residing in another EU or EEA country, these Terms do not deprive you of mandatory consumer protections that apply to you under applicable law.

Nothing in this provision requires a consumer to waive a mandatory right to bring proceedings before a court or authority that has jurisdiction under applicable consumer law.

36. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

  • our Services;

  • business operations;

  • website functionality;

  • technical requirements;

  • applicable laws; or

  • regulatory requirements.

The latest version will be published on our website together with its applicable update date.

Where required by law, material changes will be communicated appropriately.

Changes will not retroactively remove mandatory consumer rights relating to purchases already completed.

37. Relationship With Other Policies

These Terms should be read together with our other store policies, including our:

  • Privacy Policy;

  • Shipping Policy;

  • Return and Refund Policy; and

  • other applicable customer information.

We aim to maintain consistent information across these policies.

Where mandatory applicable law conflicts with a store policy, mandatory law will prevail.

38. Customer Service

If you have questions about:

  • our products;

  • an existing order;

  • payment;

  • shipping;

  • tracking;

  • delivery;

  • returns;

  • refunds;

  • privacy; or

  • these Terms,

please contact us.

Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

For questions regarding an existing order, please include your order number so that we can assist you more efficiently.

39. Contact Information

Questions about these Terms of Service should be directed to:

Crystal Nordic Solutions ApS

C/O Wojciech Leonard Chojnacki
Virkelund Allé 5, 1. 4
2620 Albertslund
Denmark

Company Form: ApS
Country of Registration: Denmark
CVR Number: 4507231261
P-number: 1030661261
Registration Date: August 29, 2024

Store Name: bgbdhz
Email: lakysakein790@gmail.com
Phone: +45 43 76 19 52

When contacting us about an existing order, please include your order number so that we can identify your purchase and respond efficiently.